{"id":6951,"date":"2020-01-24T10:42:14","date_gmt":"2020-01-24T09:42:14","guid":{"rendered":"https:\/\/bokadesign.hr\/online-rjesavanje-spora\/"},"modified":"2021-02-12T16:47:06","modified_gmt":"2021-02-12T15:47:06","slug":"online-disputes","status":"publish","type":"page","link":"https:\/\/bokadesign.hr\/en\/online-disputes\/","title":{"rendered":"Online disputes"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>Based on the European Union regulation of 15th February 2016 disputes related to purchases online across the EU will be possible to resolve through the ODR platform, which you can access<\/strong> <a rel=\"noreferrer noopener\" aria-label=\"here (otvara se u novoj kartici)\" href=\"http:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\">here<\/a>.<\/h3><p>If you encounter a problem during an\nonline purchase within the EU (i.e. defective product, inability to replace the\nproduct, etc.) you can submit your complaint immediately using the link above.<\/p><p>The platform can be used by both customers\nand traders, and complaints can be lodged in any of the 23 official EU\nlanguages.<\/p>","protected":false},"excerpt":{"rendered":"<p>Based on the European Union regulation of 15th February 2016 disputes related to purchases online across the EU will be<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6951","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - 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